Privacy policy.

Privacy Policy for Wollongong Forklift and Access Services

Introduction

Wollongong Forklift and Access Services is committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, disclose, and protect your personal data in compliance with the Privacy Act 1988 and the Australian Privacy Principles.

1. Information We Collect

We may collect personal information from you in various ways, including:

  • Customer Information: This includes your name, contact details, and payment information when you hire or purchase services and products from us.

  • Employee Data: Information necessary for employment purposes, including contact details, tax file numbers, and bank account information.

  • Website Interaction: Data collected from your interactions with our website, including IP addresses, cookies, and browsing history.

2. Use of Personal Information

We use the personal information we collect for the following purposes:

  • To provide and manage our services and products.

  • To communicate with you regarding your use of our services.

  • To process payments and manage accounts.

  • To improve our services and customer experience.

  • To comply with legal obligations and resolve disputes.

3. Sharing Personal Information

Wollongong Forklift and Access Services may share personal information with:

  • Service Providers: Third-party companies that perform services on our behalf, such as payment processing and IT support.

  • Legal Authorities: When required by law or to protect our rights and safety.

  • Business Transfers: In the event of a merger, acquisition, or sale of assets.

We ensure that any third parties with whom we share personal information are bound to comply with privacy principles and regulations similar to ours.

4. Data Security

We employ robust security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. These measures include encryption, secure servers, and regular security audits.

5. Your Rights

You have the right to:

  • Access your personal information and request correction if it is inaccurate.

  • Withdraw consent for processing your personal data where applicable.

  • Lodge a complaint with us if you believe we have breached our privacy obligations.

6. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to enhance user experience and analyze website traffic. You can manage cookie preferences through your browser settings.

7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on our website, and we encourage you to review it periodically.

8. Contact Information

If you have any questions, concerns, or complaints about our privacy practices, please contact us at:

Wollongong Forklift and Access Services
Unit 2 / 59 Hargraves Avenue Albion Park NSW 2527
sales@activeforklift.com.au

By using our services, you agree to the terms of this Privacy Policy. We are committed to safeguarding your privacy and appreciate your trust in us.